We bought a BMW 128i in the area, and prior to purchase had it inspected by Scotland Automotive. We're two hours away from Chambersburg, and made all arrangements with Scotland over the phone. The shop was quite helpful. A comprehensive inspection was done for an hour's shop time. The inspection gave confidence to proceed with the purchase. A couple items for attention were identified, but when I suggested the shop might address them while they had the vehicle, shop owner Jeff advised against it, correctly noting that we did not yet own the car. That is, Scotland works in the customer's best interest--the inspection wasn't a means to generate service business. Impressive! In my view, Scotland Automotive is competent and trustworthy and suggest you give them a try. (Because I learned of Scotland through net reviews, I'm returning the favor with a couple postings.)
This business is under new ownership and it's customer service quality has gone down. Dropped off a vehicle to be looked at and it took two weeks to get a diagnoses. We had to keep calling to find out if they had looked at it and it took them another two weeks to finish the work and they charged an exorbitant amount of money. Have been a customer of Scotland Automotive for many years and previously customer service was 5 Star. I will say that when the repair was finally done it was done well.
They were very accommodating with me when I wasn't able to pick up my car before they closed. They were able to diagnose and fix the problem quickly and were nice enough to work with. If I have issues again, I have no problem taking my car to them.
Does good work!
Great service! Really goes above and beyond to try and help and is really nice to talk to. Definitely has some cool old Jeeps too!
Scotland Auto Llc is a US Car Repair based in Scotland, Pennsylvania. Scotland Auto Llc is located at 4005 Main St, Scotland, PA 17254, USA.
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